Shipping policy

🌿 Herbal Crown & Roots — Shipping Policy


At Herbal Crown & Roots, we take great care in preparing and shipping your order to ensure it arrives safely and promptly.


 

 

Order Processing

 

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • During high-volume periods, processing times may extend slightly.
  • You will receive a confirmation email once your order has been placed and another email with tracking details once your order ships.


 

 

 

Shipping Times

 

  • Domestic (U.S.) orders: Typically arrive within 3–7 business days after shipment.
  • Shipping times may vary depending on your location, carrier delays, weather, or peak seasons.


Shipping Rates

 

  • Shipping rates are calculated at checkout based on order weight and destination.
  • Promotional free shipping offers may be available from time to time.


Tracking Information

 

 

 

 

  • Once your order ships, tracking information will be emailed to you.
  • Please allow up to 24 hours for tracking updates to appear in the carrier’s system.


Incorrect or Incomplete Address

 

 

 

 

  • Please ensure your shipping address is entered correctly at checkout.
  • Herbal Crown & Roots is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


Lost or Delayed Packages

 

 

 

 Once a package is handed over to the shipping carrier, delivery timelines are outside of our control.

  • If your package is delayed or appears lost, please contact us and we will assist you in filing a claim or locating the package where possible.


Contact Us

 

 

 

 

If you have questions regarding your order or shipping, please contact us at:

 


📧 support@herbalcrownandroots.com

🌿 Herbal Crown & Roots